1 hour ticket response
Quick support is our most important concern and that is why we have a team of expert support engineers who will be happy to provide a quick answer to any question that you may have. Simply send your client support ticket from your Online Control Panel and we’ll respond within 1 hour in the worst case scenario. As a matter of fact, we work hard and aim for a 20–minute technical support ticket response time.
A Top–Notch Support Service
Each member of our client service team has several years of experience in the cloud hosting plans niche and almost all of them have worked for us for at least 5 years. They all are ready to answer all your questions in the most professional way possible.
An Easy–to–Navigate Help Center Section
In the Online Control Panel you’ll find an easy–to–navigate Help section where you can find quick suggestions on how to use our web hosting services. You can find the answers to your inquiries in the F.A.Q. repository, see more tips in the web hosting account management articles or watch the educational video tutorials.