Though this is not the keyfactor to help you recognize a reliable cloud hosting supplier from a bad one and a reseller from an actual supplier, being able to call and talk with a live person is an indicator that you aren't using the services of a one-person firm and that you can reach someone every time you need assistance. The telephone support for hosting services may vary from standard to experienced, which means that the issues that can be resolved with a phone call vary depending on the particular supplier. In most cases, these issues are simpler and feature billing or 1st level technical issues because more complex matters often require a support ticket where both you and the administrators can track the proceedings with a given situation. Nevertheless, having the option to phone call your provider can save you lots of time and efforts for the numerous small issues which will eventually show up at the time you manage your website hosting account.

Phone Support in Cloud Hosting

In case you decide to acquire one of our cloud hosting plans, you'll be able to get hold of our support crew over the telephone for 14 hrs every day. We can help you select the most suitable package for your web sites since we are aware that it's better to discuss this kind of issues with a live person. If you already own an account, we will help you with all your sales/billing questions and / or general issues, even with some technical situations which do not require too much time or escalation to a system administrator since it is better to open a ticket for time-consuming issues so as to have the entire communication in one place. We now have phone numbers in the US, the UK and Australia, so you're able to call the one you prefer and talk with one of our agents.

Phone Support in Semi-dedicated Servers

We provide live telephone support 14 hrs a day as a part of the support services for each and every semi-dedicated server plan that we offer. As some issues are more difficult and time-consuming, you will need to open a support ticket if you experience such a problem, but for all of your general, billing or minor technical issues you can always phone us and we'll help you without delay to save you the time you will need to spend on opening a support ticket. Even if you do not have an account yet, you will be able to find out if you can host your websites on our state-of-the-art cloud platform or you're able to get any other general info on our semi-dedicated services. We now have local phone numbers in the U.S.A., the UK and Australia along with a global number, so that you're able to call the one which is closer to where you live.