Phone Support in Cloud Hosting
In case you decide to acquire one of our cloud hosting plans, you'll be able to get hold of our support crew over the telephone for 14 hrs every day. We can help you select the most suitable package for your web sites since we are aware that it's better to discuss this kind of issues with a live person. If you already own an account, we will help you with all your sales/billing questions and / or general issues, even with some technical situations which do not require too much time or escalation to a system administrator since it is better to open a ticket for time-consuming issues so as to have the entire communication in one place. We now have phone numbers in the US, the UK and Australia, so you're able to call the one you prefer and talk with one of our agents.
Phone Support in Semi-dedicated Servers
We provide live telephone support 14 hrs a day as a part of the support services for each and every semi-dedicated server plan that we offer. As some issues are more difficult and time-consuming, you will need to open a support ticket if you experience such a problem, but for all of your general, billing or minor technical issues you can always phone us and we'll help you without delay to save you the time you will need to spend on opening a support ticket. Even if you do not have an account yet, you will be able to find out if you can host your websites on our state-of-the-art cloud platform or you're able to get any other general info on our semi-dedicated services. We now have local phone numbers in the U.S.A., the UK and Australia along with a global number, so that you're able to call the one which is closer to where you live.